Kels and I were driving when the sensor lit up…

“What does RR mean?” I said.

Kelsey looked at the dash. “I dunno,” she said, “rear right?”

“Mm,” I said, “the tire pressure.”

We pulled into a gas station and parked beside the air pump. The sign said: $1 = 5 minutes. I got some quarters from the center counsel.

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“Be right back.”

“Oh kay.”

I got out and put the money in the slot. The air began to flow and I began to pump. I watched the tire inflate. A minute went by. I pressed the tire with my thumb. It felt good again.

“Young man?”

I turned around.

“Can I borrow that?” he said, pointing at the hose with his cane. His car was parked behind mine. He had a flat, too.

“Sure,” I said. “Need a hand?”

The man smiled behind his mask. “Thanks for not making me ask.”

I took a knee and pumped while we made small talk. We talked about his family, his children. We talked about the weather, the snow. Then it was quiet for a moment. 

“You smoke?” he said.

I looked up. “Sometimes.”

“Well then take this,” he said, holding out a cigar. “It’s a $20 cigar, a very good cigar.”

I said no and waved my hand. He insisted. “Please,” he said.

The Rule of Reciprocity tells us it’s human to want to return a gesture.

We’re programmed to give value after getting value. And here’s the thing: we tend to give back far more than we originally received.

The key is to give something to someone as a gift (as opposed to a request or a thank you). Yes, the reciprocation mindset is only activated when someone receives a “no strings attached” gift. 

This is how small, free samples turn into big sales.

Give away your content, your expertise, your time — and it will come back to you in spades.


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